Articles Archives - Page 4 of 21

I Think You’re Making This Mistake in Your 1-on-1s

I’ve trained over 100 managers in the past few years, and many of them have struggled with the same problem: ineffective 1-on-1s. Here’s how to fix them.

How to Get Along with a Difficult Co-Worker

The next time you get into an argument with a difficult colleague, try these five tips to resolve your conflict and repair the relationship.

Is Your Company’s New Executive Making Things Sound Worse Than They Are?

Some leaders think it’s in their best interest to badmouth their new company’s existing processes. This “burning business bias” is surprisingly common.

Master Your Day: Tap Into the Power of Relentless Single-Tasking

One of the biggest companies in the world paid consultant Ivy Lee $500K for 15 minutes of productivity advice. Here’s what Ivy Lee told them to do.

Unlock the Power of Silence: Why Less Talking Equals More Clarity

Many inexperienced communicators rush to fill awkward silences in meetings, but that’s a mistake. Here’s why, along with how you can use silence as a tool.

37 Leadership Lessons Learned in 37 Years

Today I turn 37 years old. After years of leading teams and training managers, here are 37 of the best leadership lessons I’ve learned.

My 10 Favorite Novels That Are Shorter Than 200 Pages

These ten novels are all under 200 pages, and they’re some of my all-time favorites. Every one of these books is well worth the reading time.

Become a Better Listener with the 3-Step ACE Method

This image depicts the ACE Model of Listening: (1) Attention, depicted with an eyeball, (2) Curiosity, depicted with an image of a woman holding her chin, and (3) Empathy, depicted with a pair of sneakers so you can put yourself in the speaker's shoes

Most listening advice is trite. Instead, try this new 3-step framework: listen with attention, curiosity, and empathy (ACE). Here’s how to do it.

What Makes Listening So Difficult (and What Can We Do About It)?

Our entertainment-driven, dopamine-addicted, never-bored society has made listening harder than ever. Here are 3 tips to become a better listener.

7 Ways to Update Your Resume to Land More Interviews and Get a Job More Quickly

After 10+ years as a manager & HR leader, I’ve read hundreds of resumes. Here are 7 ways to make your resume stand out.