Posts Tagged ‘Communication’
Struggling to Give Feedback? Try This 3-Step Formula.
From everything I’ve tried, the best model for delivering feedback is a simple, three-step formula called the SBI Model. Here’s how it works.
Read More“Smart Brevity” Is the Modern-Day Communication Bible
Social media, smartphones, and the Internet shortened attention spans. And yet, few have adapted to this new communication reality. Try using smart brevity.
Read MoreYou’ll Never Become a Strong Communicator If You Can’t Slay the Curse of Knowledge
The curse of knowledge is the bane of every teacher, sales rep, subject matter expert, public speaker, & writer. Here are 5 ways to beat it.
Read MoreBook Summary: “You’re Not Listening”
Kate Murphy’s book “You’re Not Listening” teaches how to become a better listener and ask better questions in conversations.
Read MoreHow I Was Able to Turn a Work Enemy Into an Ally–Twice
Have you ever gotten the feeling that someone has it out for you, but you don’t know why? This strategy may help you win that person over.
Read MoreBook Summary: “The Fearless Organization”
Amy Edmondson’s research helped her discover that “psychological safety” is one of the biggest drivers of team success. Here’s how to build it.
Read MoreHow to Ask Better Questions
The right question can unlock many doors. Here are 11 tips for how to ask better questions in meetings, 1-on-1s, and other conversations.
Read MoreBook Summary: “The Coaching Habit”
Michael Bungay Stanier’s book The Coaching Habit is one of the shortest, simplest, and most powerful books I’ve ever read. Here’s why.
Read MoreHow I Stopped Saying ‘Ah’ and ‘Um’
I never thought I would say this, but I learned how to stop saying “Ah” and “Um” while waiting in line for a Subway sandwich…
Read MoreCoaching: The Leadership Superpower
Approaching problems from a coaching mindset means believing that the other person holds the solution instead of you.
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